Shipping policy
ORDER PROCESSING:Please allow 2-4 business days to process your order. Expect an email within 2-4 business days to let you know your order is on the way! LOCAL PICK UP Orders can be picked up from our storefront at 410 Main St in Cedar Falls, IA. An email will be sent when your order is ready for pickup. LOCAL DELIVERYDuring checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within [insert distance] of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
FLAT RATE SHIPPINGOrders are generally shipped within 2-4 business days using USPS. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region]. Optional: We do not ship outside of the United States at this time. DOMESTIC SHIPPING RATES AND ESTIMATES:For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer $X flat rate shipping to [list countries]. If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. REFUNDS, RETURNS AND EXCHANGESWe accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at grizzlyroseco@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at grizzlyroseco@gmail.com.
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